Official yyrr Documents

Privacy Policy yyrr –
Personal Data Protection for Malaysia Users

At yyrr, your privacy is more than a written promise. We invest in robust encryption systems, access controls, and data management protocols to ensure your personal information is always secure and handled responsibly.

Updated: January 2026  |  Bahasa Melayu
256-bit SSL Encryption

All data transmitted between your device and yyrr servers is encrypted using 256-bit SSL — the same level of security used by major banking institutions.

Strict Access Control

User personal data can only be accessed by yyrr staff who have been granted specific permissions and are bound by legally enforceable confidentiality agreements.

No Data Sales

Yyrr has never sold, rented or traded users' personal data to advertisers, marketing companies or any third party for commercial purposes.

Secure KYC Verification

Identity verification documents uploaded for the KYC process are stored in an encrypted environment and deleted upon completion of verification in accordance with the defined retention period.

User Control

You have the right to access, amend, or request the deletion of your personal data at any time via your account settings or by contacting the yyrr support team.

International Standards

The yyrr privacy policy is designed in line with international data protection standards, ensuring Malaysia-based users are protected at a level consistent with global best practices.

1Introduction & Scope of This Policy

This Privacy Policy ("Policy") describes how yyrr ("we", "Platform") collects, uses, stores, and protects your personal information when you use the yyrr platform at yyrr.bar or through the yyrr mobile app.

By registering an account or using any yyrr service, you agree that your personal information will be handled in accordance with this Policy. If you do not agree, please discontinue use of the platform.

This Policy applies to all yyrr users in Malaysia and covers all service channels including the website, Android app, iOS app, and any written communications between users and the yyrr team.

This document is written in Bahasa Melayu for the convenience of users in Malaysia. In the event of any inconsistency between the Bahasa Melayu version and the English version, the English version shall serve as the legally binding reference.

2Types of Personal Data We Collect

Yyrr collects various types of information depending on how you interact with the platform. The following are the main categories of data we collect:

A) Identity Information

  • Full name as per valid identification document
  • Date of birth and gender
  • Identity card number (MyKad) or passport number
  • ID card image and selfie (for KYC process)

B) Contact Information

  • Registration email address
  • Mobile phone number
  • Residential address (if requested for premium-level verification)

C) Financial Information

  • Bank account number or e-wallet details for deposit and withdrawal processing
  • Transaction history records within the yyrr platform
  • Source of funds information (if required by anti-money laundering procedures)

D) Technical & Usage Data

  • IP address and general location data
  • Device type, operating system, and browser version
  • In-platform activity log data (login, games played, session duration)
  • Cookie data and similar tracking technologies
yyrr only collects data that is genuinely necessary to provide its services, comply with legal requirements and ensure platform security. We do not collect excessive or irrelevant data.

3How We Collect Data

Your personal data is collected through the following methods:

  • Account Registration: Information you provide directly when registering a new account at yyrr.
  • KYC Process: Documents and images you upload to fulfil identity verification requirements.
  • Financial Transactions: Information shared by payment providers (DuitNow, FPX, e-wallet) when you make a deposit or withdrawal.
  • Platform Usage: Data automatically generated when you use the yyrr website or app, including log data, cookies, and device information.
  • Communications with Support: Information you share when interacting with the yyrr customer support team via live chat or email.
  • Surveys & Feedback: Information you voluntarily provide through user satisfaction surveys or the yyrr feedback program.

4Purpose of Using Your Personal Data

Yyrr uses the personal data collected for the following purposes:

Purpose Data Used Legal Basis
Account Management Identity information, email, phone number Contract performance
KYC Verification Identity documents, selfie Legal obligation
Transaction Processing Financial information, transaction records Contract performance
Security & Fraud Prevention IP address, log data, activity patterns Legitimate interest
Customer Support Communication history, account data Contract performance
Service Communications Email, phone number Legitimate interest / Consent
Legal Compliance All relevant data categories Legal obligation

5Data Sharing & Disclosure

Yyrr does not sell, rent or trade users' personal data to third parties for commercial purposes. Your data is only shared in limited and controlled situations as follows:

  • Payment Service Providers: Information required to process deposits and withdrawals is shared with payment providers such as banks and e-wallet operators you have selected. This sharing is limited to only the necessary information.
  • Technical Service Providers: Server infrastructure providers, cloud services and other technical providers that help operate the yyrr platform — all subject to strict data confidentiality agreements.
  • Regulatory Body & Law Enforcement: yyrr will disclose data when required by law, court order or direction from a lawful authority.
  • Fraud Prevention: In cases where there are clear indicators of fraud or money laundering, relevant information may be shared with the appropriate authorities.

All third parties that receive yyrr user data are bound by data protection agreements and are prohibited from using that information for any purpose beyond what is specified in those agreements.

yyrr will never ask for your password, PIN or OTP via email, phone or chat. If you receive any such request claiming to be from yyrr, it is a fraudulent attempt. Report it immediately to yyrr customer support.

6Data Security Measures

Yyrr employs multiple layers of technical and organisational security to protect your personal data from unauthorised access, disclosure, alteration or destruction:

  • Data Encryption in Transit: All communications between your device and yyrr servers are protected by 256-bit SSL/TLS encryption.
  • Data Encryption at Rest: Sensitive data stored in the yyrr database is encrypted using industry-standard encryption algorithms.
  • Role-Based Access Control: yyrr staff may only access data required for their specific tasks. Access is audited on a regular basis.
  • Security Auditing: The yyrr system undergoes regular penetration testing and independent security audits.
  • Real-Time Monitoring: A threat detection system operates 24 hours a day to identify and respond to any suspicious activity.
  • Staff Training: All yyrr staff undergo regular data protection training and are bound by confidentiality agreements.
While no system can guarantee 100% absolute security, yyrr is committed to implementing the latest security standards and responding swiftly to any security incident that affects user data.

7Data Retention Period

Yyrr only retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by applicable law.

  • Active Account Data: Retained for as long as your account is active and for a reasonable period after account closure.
  • Financial Transaction Records: Retained for a minimum of five (5) years in accordance with financial and anti-money laundering legal requirements.
  • KYC Documents: Retained for the period required by regulatory obligations, typically five (5) years after account closure.
  • Technical Log Data: Retained for a period of 90 days to 12 months depending on security and diagnostic requirements.
  • Customer Support Communications: Retained for two (2) years for reference and service quality purposes.

After the retention period expires, data will be securely deleted or anonymised so it can no longer be linked to any individual.

8Cookies & Tracking Technologies

The yyrr website and app use cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly.

Types of Cookies We Use:

  • Essential Cookies: Required for core platform functions such as login session authentication and language preferences. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Helps us understand how users interact with the platform so we can make continuous improvements. Data is collected in aggregate and does not identify individuals.
  • Functional Cookies: Stores user preferences such as display settings, preferred language and other choices for a more personalised experience.

You can manage your cookie settings through your web browser. However, disabling certain cookies may affect how the yyrr platform functions. For more information on managing cookies, refer to your web browser's help documentation.

9Your Rights as a User

You have certain rights regarding your personal data held by yyrr. These rights can be exercised by contacting the yyrr customer support team:

Right to Access

You have the right to request a copy of your personal data held by yyrr. yyrr will provide this information within 30 days of receiving your request.

Right to Rectification

If your personal data is inaccurate or outdated, you have the right to request a correction. You may update basic information through your account settings or contact support for more specific corrections.

Right to Erasure

You may request the deletion of your personal data. However, certain data may need to be retained to meet legal obligations such as anti-money laundering requirements. yyrr will notify you if a deletion request cannot be fully fulfilled, along with valid reasons.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes. You may unsubscribe from marketing communications at any time via your account settings or the unsubscribe link in any marketing email.

Your rights at a glance:
Right to Access Right to Rectification Right to Erasure Right to Restriction Right to Data Portability Right to Object

10Children's Data Protection

The yyrr platform is strictly for adults aged 18 and above. yyrr does not intentionally collect personal data from individuals under the age of 18.

If yyrr discovers that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account. If you are aware that someone under the age of 18 has registered a yyrr account, please contact our support team immediately.

Parents and guardians are encouraged to use parental control tools on shared devices to prevent children from accessing online gambling platforms.

11Amendments to the Privacy Policy

Yyrr reserves the right to amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements or technological developments. Any material amendments will be communicated to users via in-app notifications or registered email at least 14 days before the changes take effect.

The "Updated" date at the top of this document will always reflect the date of the latest revision. We encourage you to review this page periodically.

Your continued use of the yyrr platform after any amendments take effect constitutes your acceptance of the revised Privacy Policy.

12How to Contact Us About Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data by yyrr, please contact us through the following channels:

Privacy Email
[email protected]
Live Chat
Available 24/7 on the app & website
General Support
[email protected]
Response Time
Email: within 5 business days

For requests related to data rights (access, correction, deletion), please clearly state the type of request and include sufficient information for us to verify your identity before processing.

Your Data is Safe. Your Experience is Secure.

Register a yyrr account and enjoy an online casino platform that puts your privacy and data security first — built specifically for users in Malaysia.

Bahasa Melayu